It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry‎.‎ Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers‎.‎ By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic‎.‎ The chapter begins with a scenario to prompt an exploration of a given topic‎,‎ and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter‎.‎ Highly practical in approach‎,‎ this is an up‎-to‎-date and skilful integration of all core areas of management‎.‎It is packed with tools and techniques to aid learning and understanding‎,‎ enabling you to‎:‎ * improve your professional management vocabulary with definitions in each chapter‎,‎ and a complete glossary of terms * visualize key concepts with over one hundred explanatory diagrams * gain confidence by testing your understanding on the accompanying website * practical applications of theory are illustrated in international case studies throughout the book * discussion questions prompt an exploration of key concepts‎.‎ This title also has a companion website for lecturers which includes an Instructors‎'‎ manual‎,‎ PowerPoint slides and quizzes to aid teaching and learning‎.‎

• Author‎:‎ Dana Tesone‎,‎ Abraham Pizam
• Publisher‎:‎ Elsevier
• ISBN‎:‎ 9781856177993