Part I Introduction to logistics‎:‎ logistics ‎- the historical perspective‎;‎ logistics ‎- the modern perspective‎;‎ components of a logistics system‎;‎ the role of logistics in the organization‎;‎ logistics as a source of competitive advantage‎;‎ why is management interest in logistics growing‎?‎‎;‎ trends in global trade‎;‎ customers are demanding greater value‎;‎ transportation privatization and liberalization‎;‎ environmental concerns‎;‎ changing view of inventory‎;‎ continuing advances in information technology‎;‎ electronic commerce‎;‎ logistics in the global organization‎;‎ conceptual model and statement of purpose‎;‎ part summary‎;‎ questions for review‎.‎ Part II Logistics in the organization‎:‎ introduction‎;‎ the marketing/logistics partnership‎;‎ marketing and logistics channels‎;‎ alternative channel structures‎;‎ why do channels develop‎?‎‎;‎ channel flows‎;‎ designing effective channels‎;‎ environmental issues‎;‎ marketing issues‎;‎ channel management issues‎;‎ formal and informal channel relationships‎;‎ domestic versus global channels‎;‎ f‎.‎‎.‎‎.‎