Crisis management is often viewed as a short‎-term response to a specific event‎.‎ While that is a part of the crisis management process‎,‎ Crisis Management in the New Strategy Landscape takes a long term approach and offers a strategic orientation to crisis management‎.‎ The text follows a four stage crisis management framework‎:‎ Landscape survey ‎(‎anticipating crisis events‎)‎‎,‎ strategic planning ‎(‎setting up the crisis management team and plan‎)‎‎,‎ crisis management ‎(‎addressing the crisis when it occurs‎)‎‎,‎ and organizational learning ‎(‎applying lessons from crisis so they will be prevented‎,‎ or at least mitigated in the future‎)‎‎.‎Features & Benefits‎- Strategic approach used throughout the text‎- New trends in crisis management‎- Material on business ethics‎- What to do after the crisis‎- Case studies and vignettes at the beginning and end of each chapter