Probably everyone in Egypt now has heard of IKEA, the all-time famous department store located at Cairo Festival City in 5th settlement. This humongous store has absolutely everything you might need for your household, from outdoor and indoor furniture, bathroom basins, and baby products, to textiles and rugs, decorative accessories, and cooking utensils. It has unique features, which include the IKEA mobile app and the catalog app. The mobile app allows you to look at their products, see the prices, and check availability at the store. The catalog app, however, has a lot more to offer. You can get a 3D view of the furniture, view how-to short-clips on assembling the furniture and such, get updates about new products, and better yet, you can virtually place the IKEA furniture in the room and see how it would look in real life. The apps are available for download for Apple and Android software only. The IKEA website also has a complete catalog of images of their products and prices. All you have to do is set up an account on their website and create a wishlist of the products you like, which you could then print and take to the store with you and instantly make the purchase. You can also check the availability of the product you like online before you make the trip to the store.
The IKEA store is uniquely designed to be self-service, meaning that you go around and look for what you like, check the price, pick up the furniture or receive it from the Market Hall if it is too heavy, and finally go pay at the cashier and leave. The store has a supervised play area for you to leave your children while shopping. There is also a restaurant and café inside IKEA because they know you will probably be spending the whole day shopping at their huge store. As for the payment methods, they are either cash in Egyptian Pounds or a credit card. IKEA thinks it is fine for people to change their minds after buying, so they offer refunds on unopened items up to 30 days after purchase, but you need to have the original receipt. They make refunds in the method you originally paid with. If there is a manufacturing problem with the product, the IKEA team examines it and makes sure it is not a problem of misuse then offers to either repair or replace the product.
IKEA offers its customers a variety of services to ensure convenience and comfort. First, you can request to have the furniture delivered to your house. Second, you can request to have someone help you assemble your furniture at home. They also have kitchen installation and sewing services. These services are offered for a fee that is variable depending on what you request. If you are confused and need advice before purchasing anything, you will find a team of planners ready to answer your inquiries. Last but certainly not the least, IKEA offers virtual house planning software that you can use to mix and match items in your room until you find your dream design. You could then send it to their server and pick up the items you have chosen at the store.