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Generic Living Service : How to Deliver the Service of the Future Today Details

  • The best price of Generic Living Service : How to Deliver the Service of the Future Today by Jumia in Egypt is 717 EGP
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Technical Specifications

SKU:JU030BKAJ63SNAFAMZ
Model:9780273715351
Author:Marc Silvester

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Jumia's Description

  • Format: Hardback
  • Number of Pages: 176 pages
  • Dimensions: 162 x 234 x 24mm
  • Weight: 498.95g
  • Publication date: 14 Jan 2009
  • Publisher: Pearson Education Limited

Quality service is crucial in today's business world and Living Service shows you how to deliver your service efficiently and at a competitive price, by adapting and evolving to your customer needs. Living Service provides an insight into the success of Fujitsu, where this new approach is already delivering extraordinary benefits, including: 30% faster deployment of services; 30% greater reliability in service provision; 15% saving on costs. It provides the new competitive weapon, which is set to do for service industries what Toyota's lean production did for manufacturing industries. Organised into three parts: Mind, Body and Soul, it offers an easy-to-read format and each section is a stepping stone on the way to achieving Living Service. This book tells the great untold story of how they did it, and how you can do the same.

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