Daniel Goleman‎'‎s bestselling Emotional Intelligence revolutionized the way we think about personal excellence‎.‎ Now he brings his insight into the workplace‎,‎ in a book sure to change the shape of business for decades to come‎.‎ In Working with Emotional Intelligence‎,‎ Goleman reveals the skills that distinguish star performers in every field‎,‎ from entry‎-level jobs to top executive positions‎.‎ He shows that the single most important factor is not IQ‎,‎ advanced degrees‎,‎ or technical expertise‎,‎ but the quality Goleman calls emotional intelligence‎.‎ Self‎-awareness‎,‎ self‎-confidence‎,‎ and self‎-control commitment and integrity the ability to communicate and influence‎,‎ to initiate and accept change these competencies are at a premium in today‎'‎s job market‎.‎ The higher up the leadership ladder you go‎,‎ the more vital these skills become‎,‎ often influencing who is hired or fired‎,‎ passed over or promoted‎.‎ As Goleman shows‎,‎ we all possess the potential to improve our emotional intelligence at any stage in our career‎.‎ He provides guidelines for cultivating these capabilities and also explains why corporate training must change if it is to be effective‎.‎