Do you have what it takes to succeed in your career‎?‎The secret of success is not what they taught you in school‎.‎ What matters most is not IQ‎,‎ not a business school degree‎,‎ not even technical know‎-how or years of expertise‎.‎ The single most important factor in job performance and advancement is emotional intelligence‎.‎ Emotional intelligence is actually a set of skills that anyone can acquire‎,‎ and in this practical guide‎,‎ Daniel Goleman identifies them‎,‎ explains their importance‎,‎ and shows how they can be fostered‎.‎For leaders‎,‎ emotional intelligence is almost 90 percent of what sets stars apart from the mediocre‎.‎ As Goleman documents‎,‎ it‎'‎s the essential ingredient for reaching and staying at the top in any field‎,‎ even in high‎-tech careers‎.‎ And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future‎.‎Comprehensively researched‎,‎ crisply written‎,‎ and packed with fascinating case histories of triumphs‎,‎ disasters‎,‎ and dramatic turnarounds‎,‎ Working with Emotional Intelligence may be the most important business book you‎'‎ll ever read‎.‎Drawing on unparalleled access to business leaders around the world and studies in more than 500 organizations‎,‎ Goleman documents an astonishing fact‎:‎ in determining star performance in every field‎,‎ emotional intelligence matters twice as much as IQ or technical expertise‎.‎Readers also discover how emotional competence can be learned‎.‎ Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world‎.‎ He also provides guidelines for training in the ‎"‎emotionally intelligent organization‎,‎‎"‎ in chapters that no one‎,‎ from manager to CEO‎,‎ should miss‎.‎ Working with Emotional Intelligence could prove to be the most important reference for bottom‎-line businesspeople in the first decades of the 21st century‎.‎