Featuring a rich collection of cases‎,‎ this book looks first‎-hand at hospitality management and explores where managers work‎,‎ what they do and the real differences they can make‎.‎ Organized in three parts‎,‎ it describes the case method approach‎,‎ reviews how to prepare cases for class discussion and includes 35 cases for teaching and learning‎.‎ Enhancing managerial competency is emphasized throughout and readers are encouraged to examine managers behaving both effectively and ineffectively‎.‎ While revealing much about hospitality businesses and practices‎,‎ this book also provides a broad spectrum of experience that one would get only after a long and varied career‎.‎

• Category Type‎:‎ Management & Leadership
• Author‎:‎ Craig C‎.‎ Lundberg‎,‎ Cheri A‎.‎ Young and Jeanna Lundberg
• ISBN‎:‎ 9780131120891
• Binding‎:‎ Paperback
• Book Language‎:‎ English
• Publisher‎:‎ Prentice Hall
• Number of Pages‎:‎ 288
• Dimensions ‎(‎HxWxD‎)‎‎:‎ 23.4 x 17.9 x 1.3 cm
• Publication Year‎:‎ 2008
• Product weight‎:‎ 0.52 kg
• Book Origin‎:‎ United States