Robbins and Coulter's best-selling book applies management concepts to the real world, and introduces managers from a variety of fields to its readers—successfully integrating the various functions of management. Chapter topics cover cutting edge topics such as customer service management, innovative cultures, ethical leadership, social impact management, strategic “rule of three,” managing Internet gripe sites, online leadership, communities of practice, and moral leadership. For individuals preparing for a management career in a number of diverse fields.