Master the technical‎,‎ communication‎,‎ and critical thinking skills you need to provide compassionate‎,‎ competent care in any health care setting with Lippincott‎'‎s Textbook for Nursing Assistants‎,‎ 4e‎.‎ This comprehensive‎,‎ student‎-friendly book is written in a conversational‎,‎ easy‎-to read style‎,‎ features a unique and fully integrated art program to help you understand key topics‎,‎ and provides clear‎,‎ concise coverage of nursing procedures that conform to the latest state‎-specific guidelines and 2012 NNAAP skill revisions‎.‎ *Guidelines ‎(‎"What You Do/Why You Do It"‎)‎ boxes provide the whys and the how‎-tos for carrying out key nursing assistant actions‎.‎*Tell the Nurse‎!‎ Notes summarize observations that you need to report to the nurse‎.‎*Stop and Think‎!‎ Scenarios encourage you to solve the types of complex‎,‎ real world nursing situations you‎'‎ll encounter on the job‎.‎*Helping Hands and a Caring Heart‎:‎ Focus on Humanistic Health Care boxes encourage you to empathize with those in your care and meet patients‎'‎ and residents‎'‎ emotional and spiritual needs‎,‎ as well as their physical needs‎.‎* Empowering online learning tools that help you master key content‎,‎ include Watch and Learn/Listen and Learn Audio and Video Clips and an interactive audio glossary that pronounces vocabulary words‎,‎ defines them‎,‎ and uses them in a sentence‎.‎*Procedure boxes that emphasize the concepts of privacy‎,‎ safety‎,‎ infection control‎,‎ and comfort begin with a "Why You Do It" statement‎,‎ followed by concise step‎-by‎-step instructions ‎(‎including "Getting Ready" and "Finishing Up" steps‎)‎ to prepare you for role as a nursing assistant‎.‎*Chapter‎-ending summary sections help you review the key concepts‎.‎*What Did You Learn‎?‎ multiple‎-choice and matching exercises similar to the questions on state certification exams allow you to evaluate your understanding‎.‎ Answers are provided at the end of the book‎.‎*Nursing Assistants Make A Difference‎!‎ sections include first‎-person accounts from patients‎,‎ residents‎,‎ clients‎,‎ or family members that focus on how a nursing assistant has had a positive impact on their lives or the lives of their loved ones‎,‎ demonstrating how vital nursing assistants are to the health care team‎.‎