IP Telephony has revolutionized many aspects of telecommunications and it continues to be deployed at a rapid pace‎.‎ The benefits of transporting voice over an IP infrastructure include increased flexibility‎,‎ better scalability‎,‎ and a significant cost savings over traditional telephony networks‎.‎ However‎,‎ during the deployment of these VoIP solutions‎,‎ other types of traditional telephony communications that can also realize these same benefits are often overlooked or ignored‎.‎ Fax‎,‎ Modem‎,‎ and Text for IP Telephony is a comprehensive resource that confronts the need for information on transporting alternative‎,‎ non‎-voice communications over the IP protocol‎.‎ Beginning with the basic theory and operation of fax‎,‎ modem‎,‎ and text telephony‎,‎ this book then educates you on all of the current transport options that are available‎.‎ An extensive design guide then provides the pertinent advice and best practices for making the correct planning decisions and choosing the best transport option for your network‎.‎ Fax‎,‎ Modem‎,‎ and Text for IP Telephony also includes meticulous configuration and troubleshooting guides‎.‎ The configuration guides in this book include a number of sample configurations and tips to manage any fax‎,‎ modem‎,‎ or text deployment‎.‎ The troubleshooting guides present the essential methodologies‎,‎ debugs‎,‎ and analysis tools for quickly resolving both the common and complex issues that may be encountered‎.‎ This book is the perfect companion to other VoIP resources‎,‎ and it is the only book that empowers you to successfully handle any fax‎,‎ modem‎,‎ or text implementation‎.‎ David Hanes‎,‎ CCIE‎(‎R‎)‎ No‎.‎ 3491‎,‎ is currently a senior engineer specializing in training‎,‎ network design assistance‎,‎ and troubleshooting of fax technologies for the Customer Assurance Engineering ‎(‎CAE‎)‎ group at Cisco‎(‎R‎)‎‎.‎ Since joining Cisco in 1997‎,‎ David has worked as a TAC engineer for the WAN‎,‎ WAN Switching‎,‎ and Multiservice Voice teams‎,‎ a team lead for the Multiservice Voice team‎,‎ and an escalation engineer covering a variety of voice and fax technologies‎.‎ David has troubleshot escalated issues in Cisco customer networks worldwide and remains a technical resource for other Cisco employees and customers‎.‎ Gonzalo Salgueiro CCIE No‎.‎ 4541‎,‎ is a senior escalation engineer supporting voice‎,‎ fax‎,‎ and modem technologies for the Cisco TAC‎.‎ Gonzalo has spent more than 11 years troubleshooting complex issues in large‎-scale VoIP networks as well as providing technical leadership for some of the most critical worldwide voice and fax deployments‎.‎ Prior to joining the Escalation Team in 1999 Gonzalo had roles as a TAC engineer for both the Access/Dial and Multiservice Voice teams as well as a team lead for the Access/Dial team‎.‎ * Learn basic and advanced operational theory and practical implementation of fax‎,‎ modem‎,‎ and text communications * Understand how to implement fax‎,‎ modem‎,‎ and text communications using protocols such as H‎.‎323‎,‎ SIP‎,‎ MGCP‎,‎ and SCCP‎.‎ * Explore the functionality and advantages of T‎.‎38 fax relay‎,‎ passthrough‎,‎ modem relay‎,‎ T‎.‎3 7 Store‎-and‎-Forward Fax‎,‎ and text relay for IP network deployments * Employ expert‎-recommended best practices and design solutions for deploying fax‎,‎ modem‎,‎ and text in an IP telephony environment * Optimize your network with comprehensive fax‎,‎ modem‎,‎ and text configuration and design tips for use with IOS and non‎-IOS gateways * Master the latest fax‎,‎ modem‎,‎ and text troubleshooting tools and techniques employed by Cisco engineers Category‎:‎ Cisco Press‎-IP Communication Covers‎:‎ Fax‎,‎ Modem‎,‎ and Text Telephony Technologies for Integrated IP Networks