This workbook for therapists‎,‎ counselors‎,‎ psychologists‎,‎ teachers and group leaders uses two powerful psychological tools designed to enhance communication skills‎:‎ self‎-assessment and journaling‎.‎ Participants will learn more about themselves as well as the impact of effective and ineffective communication patterns‎.‎ Each section of the book uses self‎-assessments‎,‎ activities‎,‎ journaling and education handouts to explore‎:‎ active listening‎,‎ nonverbal communication‎,‎ communication skills‎,‎ awareness and empathy skills‎,‎ and negotiation skills‎.‎ All of the reproducible handouts help individuals discover their habitual‎,‎ ineffective methods of communicating with others and explore new ways for enhancing interpersonal communications‎.‎l