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وصف كتب مصر
FISH! told the story of a fictional company which transformed itself by
applying lessons learned from Seattles famous Pike Place Fish market. Now, with
FISH! TALES, readers can learn how real-life businesses and individuals
energized their workplacesand their livesby implementing the lessons from FISH!
Best of all, the book stands on its own for newcomers to the FISH! philosophy.
FISH! TALES focuses on diverse companies, such as a bustling Sprint regional
customer service center, a quiet neuro-surgical unit at a major hospital, and a
brilliant car dealership. It features dozens of short takesquick and easy ways
to apply the FISH! philosophy right now. And it includes a detailed program
with specific steps and action plans.