Wadi is an online shop with a variety of products. They take pride in providing the best products from the best brands and top vendors in KSA and in the GCC. Their collection of products include: mobiles, tablets, laptops, accessories, gaming, photography, men watches, clothes, sunglasses, accessories, personal care items, women's clothing, accessories, sunglasses, personal care, home, kitchen essentials, small appliances, home décor, automotive, sports and toys. There are also occasional sales in different seasons such as the Ramadan Sale. Wadi’s strategy is divided into three: clutter free presentation of products on the website, easier selection process with expert reviews and descriptions, and fast and on time delivery. The shopping process is summarized in three words: surf, select and shop. Wadi has a full section dedicated for support and customer service. In this section you will find answers to all the FAQs that have to do with shopping, returns, payment methods, vouchers, delivery, warranty, products, and gift wrapping. If you want to send a gift to someone, you just need to pick it, pay online for it and let Wadi do the wrapping and the delivery. They will also make sure to remove the price from the item. However, not all products are qualified for this feature so you need to check yourself. Wadi is available in both Arabic and English, and payments are totally secured. Payment methods include Visa Card, MasterCard, and cash on delivery. Wadi promises the customers 100% authentic products. You don’t have to have an account on Wadi to do the shopping because you simply pick products and shop instantly. The delivery time is shown to you as well. You can also track your order online. If you decide to return an item, you get a full refund even if you had paid online. However, some items cannot be returned such as perfumes, cosmetics, makeup, jewelry, and lingerie. Returns are valid for 14 days from the receiving date, but the returned item has to be in its original case.