Souq is the most well-known online store in the Arab world. It has a huge collection of products up to 400000 products in different categories. More than 23 million people visit Souq every month. Other reasons why souq is so successful is that shopping is so easy, returns are flexible and overall service is really good. Souq started in 2005 as part of Maktoob. Then it became independent in 2009. Souq is based in Dubai but it serves customers in Egypt, Kuwait and KSA. It has the following shopping categories: baby and toddler, mobiles and accessories, computers and tablets, clothing and shoes, TVs, audio and camera, watches and jewelry, perfumes and fragrances and toys and gaming and other categories. Under each of the aforementioned categories lie more sub-categories. Souq is not only a place for shopping products. Souq in Arabic means market and souq is indeed a market where you can buy and sell. Selling on Souq.com is fairly easy. You only need to upload a photo of the product you wish to sell, list it under the right category, and add details and description and you are ready to go. Souq has a detailed guide for online selling and tips for better exposure and better sales. As for buying, it is not any difficult. Visit Souq.com, find the product you need under the corresponding category or use the search box to find it, check the prices and pick the suitable one, add it to the cart, check the cart after you are done browsing the products and checkout and wait for the delivery. There also a detailed guide for that on the website. Returns are quite flexible in Souq. Return policy is valid on almost all products except for underwear, socks and others. Returns are valid for 15 days from the day you received the order. You can track your orders online and Souq will you a call or send you a message once you place the order to confirm your details and another call or message when the order it out for delivery. We don’t remember a time we visited souq and there wasn’t a sale. They have occasional sales, white Fridays and daily deals that get renewed every day. Customer service is available from Saturday to Thursday from 10 am to 10 pm. You can also reach souq on Facebook, Twitter, Instagram Google plus, You Tube and Pinterest. There is also an app for Souq on iOS, Android and Windows phone.