Whether you’re dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedbackquickly walks you through the basics of delivering feedback that gets results, including:• Choosing the right

Whether you’re dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedbackquickly walks you through the basics of delivering feedback that gets results, including:• Choosing the right time to talk• Engaging in productive dialogue• Helping both star and struggling performers• Developing a plan for effective follow-up