Welcome to Zamia. We are a brand store dedicated to providing customers with high-quality game equipment and accessories.Settings Way: Step 1:Plug in your wireless adapter. Navigate to Device Manager in Windows, and look for "XBOX ACC." Step 2:If you see "XBOX ACC" (likely with a yellow flag next to it), congratulations, you are experiencing driver issues. Right click it and go down to "Properties." A window will open, then navigate to tab "Details." Under "Property," select Hardware Ids. Two IDs should show up. Step 3:Go to https://www.catalog.update.microsoft.com/Search.aspx?q=USB%5CVID_045E%26PID_02E6 where we will download the drivers and manually install them onto the device. One of the hardware IDs from Step 2 should have been what you now see in the search box of the Microsoft Update Catalog website (USB\VID_045E&PID_02E6). If not, search for your hardware ID there.Step 4:Download the top driver (should be "Microsoft - Other hardware - Xbox Wireless Adapter for Windows"), and extract the downloaded file using any number of zip openers (WinRAR, 7zip, etc.) to a memorable folder. Step 5:Going back to Device Manager, right click "XBOX ACC" and choose "Update Driver." Select "Browse my computer for driver software." Browse for the folder that you extracted the driver to in step 4. Then choose next. Step 6:After successful driver update, unplug and replug the device into your computer. Then hold down the black button on the side, which should now start slowly blinking. Hold down the button on your Xbox One wireless controller for syncing, and the two should link up.Note:Significant firmware update may be required; ISP fees apply. Not all controller features available on Windows 7 and 8.1. Please visit xbox.com/xboxone/controller update for more information.Service: We firmly establish customer-centered service philosophy. Please feel free to contact us.