Jumia is your online mall where your dreams come true. It offers a huge variety of product categories, including:
Groceries: Food, drinks, baby feeding, laundry and home care and pet supplies.
Fashion for men, women, and babies: Clothing, shoes, accessories and wedding essentials.
Mobile phones and tablets, including the accessories.
Home and office: Appliances, bathing, furniture, décor, bedding, kitchen and dining.
Baby and kids: Diapering, feeding tableware and food, baby bath, baby fashion, grooming, toys and games.
Computing: Laptops, projectors, scanners, printers, and accessories.
TV and electronics: Musical instruments, audio and theatre, cameras and gadgets
Health and beauty: Makeup, fragrances, skin and health care, hair care and essentials and wellbeing necessities.
Watches and sunglasses for men and women.
Games and consoles: Video games, consoles, board games and their accessories.
Books, movies, automobiles essentials and sports and fitness.
All of the previously offered items are manufactured by credible and popular brands, like Intel, Apple, HP, Dell, Pampers, Samsung, Canon, Molfix and FERO. Moreover, you will be pampered with all-year-long discounts and deals on all of your favorite items. You can pay cash on delivery, via credit card, or using JumiaPay (it allows you to send payment online in a safe and effective way). Note that cash on delivery is not available in some cities and in the case of your ordering amount being below ₦1,500 or above ₦300,000. There are three shipping services: Jumia Express, Non-Jumia Express, and Jumia Global. Jumia Global is used for overseas delivery and usually takes 10-20 business days. Jumia Express is the fastest within Nigeria; it takes 1 business day for Lagos shipments and 2-5 days for the rest of the cities. Delivery takes place Monday to Friday only, excluding weekends and national vacations. For returns, you should contact the customer service within 24 hours to report any damage or wrong delivery. The items should be unused, with their original packaging, accessories, any free gifts and the labels attached; you also need to keep delivery receipt and proof. You can only return underwear, perfume, or adult toys in case of wrong shipment. You have 7 days from delivery date to contact the customer service to return any item. For further information, call 0700 6000 000, Monday - Friday from 8 a.m. to 8 p.m. For weekends and holidays, call from 9 a.m. to 5 p.m. You can also send an email with your enquiry to email@example.com or submit your inquiry online.