Jumia Books Harvard Business Review On Increasing Customer Loyalty

1,500 NGN

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* ISBN: 9781422171967 * Author: Harvard Business School Press * Number Of Pages 240 * Paper : white * Language : English * Paperback How do you keep your custo... more on Jumia

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* ISBN: 9781422171967 * Author: Harvard Business School Press * Number Of Pages 240 * Paper : white * Language : English * Paperback How do you keep your custo... more on Jumia

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  • The first appearance of this product was on Nov 29, 2018

Technical Specifications

SKU:JU979BO0JMY8ONAFAMZ
Author:Harvard Business School Press
Weight (kg):0.2
Product Line:EWOMAZINO STORES
Main material:Paperback

Jumia's Description

  • ISBN: 9781422171967
  • Author: Harvard Business School Press
  • Number Of Pages 240
  • Paper : white
  • Language : English
  • Paperback
How do you keep your customers coming back-and get them to bring others?If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to findthem--this book is for you. Here are nine inspiring and usefulperspectives, all in one place.This collection of HBR articles will help you:- Turn angry customers into loyal advocates- Get more people to recommend you- Boost customer satisfaction by satisfying your employees- Focus on profitable customers--whether they're loyal or not- Invest in the right CRM technology for your business- Mine customer data for more effective marketing- Increase your customers' lifetime value

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