Founded in July 2014, one of Africa’s largest online shopping malls and aims to become a superior in its field. It offers a wide range of categories to include clothing, mobile phones, home appliances, office supplies, books, beauty and hair care products, baby products and so much more.
Kilimall’s delivery service varies according to whether the order is a global or a local one and also according to whether the product is fulfilled by kilimall or by others. So, global orders take from 15-30 days and payment has to be made in advance and for orders fulfilled by kilimall takes 24 hours to 5 days according to location and you can pay online or cash on delivery. But, as for orders fulfilled by other traders, take from 2 to 5 days to be delivered but you will have to pay in advance.
You could acquire vouchers that deduct either the value of the order or the delivery fees or both depending on the type of the voucher you have. You can also benefit from the kilibobs (points you collect when you shop on kilimall), and redeem them as cash or delivery vouchers.
Shopping on kilimall is so easy and is already explained in details on their website and is also illustrated in a video on Kilimall Kenya’s channel on YouTube. You can also ask for the help of Kilimall customer care through a live chat bubble that is located on their website to help offer the best customers service possible