Qusoma Library & Bookshop Getting Past No: Negotiating With Difficult People-William Ury

2,250 KSh

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* Publisher: Random House Business; New Ed edition (9 July 1992) * Language: English * ISBN-10: 0712655239 * ISBN-13: 978-0712655231 * Product Dimensions: 12.6 x 1.2 x 1... more on Jumia

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* Publisher: Random House Business; New Ed edition (9 July 1992) * Language: English * ISBN-10: 0712655239 * ISBN-13: 978-0712655231 * Product Dimensions: 12.6 x 1.2 x 1... more on Jumia

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Technical Specifications

SKU:QU967ME1M2ZP2NAFAMZ
Weight (kg):0.3
Main material:paper

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Jumia's Description

  • Publisher: Random House Business; New Ed edition (9 July 1992)
  • Language: English
  • ISBN-10: 0712655239
  • ISBN-13: 978-0712655231
  • Product Dimensions: 12.6 x 1.2 x 19.8 cm
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:- STAY IN CONTROL UNDER PRESSURE- DEFUSE ANGER AND HOSTILITY- FIND OUT WHAT THE OTHER SIDE REALLY WANTS- COUNTER DIRTY TRICKS- USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE- REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDSGetting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

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