The name speaks for itself, no matter what you will save money. With a motto; buy more, spend less, there’s a way to find the best offers. Mowafer.com aims for an easy concept to make customers find the best price and spend less time searching for it on the site. It offers products like electronics, food, beverages, health products, personal care items, home supplies, pet care products, baby & toddlers products. The site is very easy to use, customers can easily create an account using an email and password, also there’s the choice of signing in using Facebook or Google account, this is known to be a faster way to sign in and a way to invite friends to try out Mowafer as well.
Picking a product is also easy, as the site provides a search bar. By easily typing in the product you are looking for, and a list of products will come up. If you’d rather use the menus and submenus, it is also available on the top of the page. Then after picking the category you are searching within, you can use filters to get better results. After selecting the product you’d like to order, Mowafer will display for you the best price in the market, you then can make your pick and add your product to the shopping cart. From the shopping cart, customers will find the price of products on different stores, then they can make their choice about which price they would rather go for. Not only that, Mowafer will also display the average of the prices you are paying for all the products and will display how much you are saving on the products. And when you are on the shopping cart page, you can click the button on top of the page to let Mowafer find other products related to those products in your cart but even with better prices.
Each product has a description and reviews displayed under the product. Customers can check the weight and other information about the product. For electronic devices, Mowafer offers a one-year warranty and three months for accessories. Also, you are able to compare products; the site will display more than one product in front of you so you can easily compare the products and their prices. For the payment process, users have three options, the easiest among many is cash on delivery, second option is by credit/debit cards, and third is by points. Points are earned depending on consumers purchasing history, for example for every 1 EGP they spent they earn 100 points. It is possible to use points with other payment options whether cash on delivery of credit/debit card. To contact customer services, you can call their hotline or landline directly from 10 am to 12 am. Users can also get help via email. Delivery fees are 10 EGP on groceries and 15 EGP on electronic devices. The delivery time slots for groceries are (slot1: 12pm-2pm), (slot2: 2:01 pm-4pm), (slot 3: 4:01pm-6pm). For electronics, the delivery is within 4 days of placing the order, and you will receive a phone call to confirm delivery time. If there’s a problem with a product within the Mowafer warranty, customers are advised to send it back if there’s a deficiency in it and pay 15 EGP delivery charge. However, this service can only be applied to some products. In cases of misuse, removing the warranty tape, etc. repairing the item may not be applied.
To know about the warranty details, you can easily call their hotline or go on their website. And if you are not satisfied with your order it is better to contact customer service as well. To get the latest news and offers follow any of their social media platforms, such as Facebook, Instagram or subscribe for their YouTube channel.