- Format: Hardback -
- Number of Pages: 335 pages
- Dimensions: 155.96 x 233.93 x 20.57mm - 675.85g
- Publication date: 21 Jul 2015
- Publisher: Springer International Publishing AG
- Publication City/Country: Cham, Switzerland
Today, social media have attracted the attention of political actors and administrative institutions to inform citizens as a prerequisite of open and transparent administration, deliver public services, contact stakeholders, revitalize democracy, encourage the cross-agency cooperation, and contribute to knowledge management. In this context, the social media tools can contribute to the emergence of citizen-oriented, open, transparent and participatory public administration. Taking advantage of the opportunities offered by social media is not limited to central government. Local governments deploy internet-based innovative technologies that complement traditional methods in implementing different functions. This book focuses on the relationship between the local governments and social media, deals with the change that social media have caused in the organization, understanding of service provision, performance of local governments and in the relationships between local governments and their partners, and aims to adva...