- Format: Hardback
- Number of Pages: 224 pages
- Dimensions: 160.02 x 231.14 x 22.86mm
- Weight: 494.41g
- Publication date: 15 May 2009
- Publisher: Amacom
We have entered into an entirely new era, an age of increasingly frequent and intense periods of turbulence in the global economy. Unlike past recessions, today's crises have precipitated a need for businesses to develop a new mindset, one that takes into account intermittent periods of disturbance, allowing them to thrive while under the constant threat of chaos. Complete with metrics and measurements, "Chaotics" outlines a powerful new system for managing waves of uncertainty affecting customers, employees, and other stakeholders. In this climate of increased turbulence, no organization can survive with less.