5 Star Service Paperback English by Michael Heppell - 2010.0 Details

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Technical Specifications

ISBN-13:9780273734383
Author 1:Michael Heppell
Language:English
Publisher:Arab Nile Group
Edition Number:Second
Book Description:This book , by bestselling author Michael Heppell, shows you exactly how to deliver amazing service, as an individual and as an organisaion, and at very low cost. With over 100 instant tips, 50 examples, of best practice and over a dozen brand new strategies you will be equipped to wow your customers every time.
Publication Date:2010.0

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