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CAIRO BOOKS's Description
Veterinary Office Practice provides an inside look at the role and duties of
the veterinary assistant in an animal hospital or private veterinary practice.
Students will benefit from three main focuses of the text including the
assistant's responsibilities, the importance of interpersonal communication
skills with clients and co-workers, and how the billing and payments system
works. By gaining perspective about the entire veterinary health care team, as
well the details that keep the practice operating smoothly, readers will come
away with a thorough understanding of the contribution they can make as a
veterinary office assistant. In addition to providing students with a strong
knowledge base on the subject, the author offers students and teachers
additional instructional material to clarify the purpose of the information.
Included are classroom exercises to encourage discussion of practice concepts,
clear objectives and easy-to-grasp concepts as well as test bank questions and
answers. As an added information resource, each chapter contains recommended
Web sites with related information and interactive tools.