This product may not be available anymore.
for similar products.
CAIRO BOOKS's Description
This comprehensive text, ideal for both two- and four-year programs, covers
key human relations skills from an organizational perspective to help students
who plan to become managers understand the disparate factors that influence
employee behavior. Effective Human Relations balances proven fundamentals with
new practices, preparing students for success in an unpredictable business
environment. The Ninth Edition features the authors' popular Total Person
approach, highlighting seven major themes that affect human relations
throughout the text: communication, self-awareness, self-acceptance,
motivation, trust, self-disclosure, and conflict resolution. Real-world
examples and practical applications engage students' interest and facilitate