Customer Service Skills for Success

316.80 EGP

"Customer Service, 4/e" by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, includin... more on CAIRO BOOKS

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Product Details

  • The best price of Customer Service Skills for Success by CAIRO BOOKS in Egypt is 316.80 EGP
  • Available payment methods are
    Cash on Delivery
  • Delivery fees are 10 EGP, with delivery expected within 5-8 day(s)
  • Similar products to Customer Service Skills for Success are sold at Alef Bookstores, Jumia with prices starting at 130 EGP
  • The first appearance of this product was on Aug 20, 2014
  • Amongst similar products of Customer Service Skills for Success the cheapest price is 130 EGP from Alef Bookstores

CAIRO BOOKS's Description

"Customer Service, 4/e" by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress. Insights and tips are also provided for customer service supervisory personnel.

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