Black Friday - a devastating pandemic sweeps through New York City, and one by one, basic services fail. In only days, without food or water, society collapses into chaos. The Division, an autonomous unit of tactical agents, is activated. Leading seemingly ordinary lives among us, these agents are trained to operate independently in order to save society. When society falls, we rise. Harness state-of-the-art technologyas a member of The Division. Customise your character and your backpack, communicate with other agents at all times with your smartwatch. Loot fallen enemies and customise and level up your weapons, gear, and skills. Choose and upgrade your skills, and synergize with your teammates to increase your chances of winning in combat. Enter the Dark Zone, a walled-off quarantine zone in the middle of Manhattan where the most valuable loot was left behind when the military evacuated. It’s your choice to collaborate with other agents, or attack them and steal their loot.