Review of the hardback‎:‎ ‎'‎In both theory and practice‎,‎ the notion of ‎'‎performance‎'‎ has become one of the big drivers of public sector action‎.‎ But there‎'‎s been painfully little careful thinking about what it is‎,‎ how it works‎,‎ and how it might transform democratic government‎.‎ This book is a superb and path breaking contribution‎-one that builds a strong‎,‎ effective foundation on which further work in this burgeoning field can build‎.‎‎'‎ Donald F‎.‎ Kettl‎,‎ Director‎,‎ Fels Institute of Government‎,‎ University of Pennsylvania Review of the hardback‎:‎ ‎'‎This is a terrific collection‎,‎ featuring most of the international heavyweights‎.‎ If you want an expert perspective on public service performance‎,‎ this is it‎.‎‎'‎ Christopher Pollitt‎,‎ Professor of Public Management‎,‎ Erasmus University‎,‎ Rotterdam and Scientific Director‎,‎ Netherlands Institute of Government