The cornerstone text on quality management and performance excellence ‎- thoroughly revised to reflect the latest challenges and developments The ‎"‎body of knowledge‎"‎ for the science of quality management and performance excellence for more than half‎-a‎-century‎,‎ Juran‎'‎s Quality Handbook has been completely updated to meet the ever‎-changing needs of today‎'‎s business and quality professionals‎.‎ Under the guidance of a team of top experts‎,‎ this authoritative resource demonstrates how to apply the right methods for delivering superior results and achieving excellence in any organization‎,‎ industry‎,‎ or country‎.‎ Juran‎'‎s Quality Handbook‎,‎ Seventh Edition provides you with a complete roadmap for the discipline ‎-‎- clearly written to make sure you know where you are in the process and what you must do to reach the next level‎.‎ Within its pages‎,‎ you will find A‎-Z coverage ‎- from key concepts‎,‎ methods‎,‎ research‎,‎ and tools to practical applications on the job‎.‎Here‎'‎s why this is the best edition yet‎:‎ * Updated chapters on Lean‎,‎ Six Sigma and the Shingo Prize * NEW chapters on Risk Management and Building a Quality Management System * NEW material on the history of quality management * All ISO and other regulatory standards have been updated * NEW statistical tables‎,‎ charts‎,‎ and data * Examples and case studies throughout demonstrate how others have applied the methods and tools discussed in real‎-world situations

• Author‎:‎ Joseph A‎.‎ Defeo
• Publisher‎:‎ McGraw‎-Hill
• ISBN‎:‎ 9781259643613