The second edition of this highly recommended work addresses the interaction between conflict of laws‎,‎ dispute resolution‎,‎ electronic commerce and consumer contracts‎.‎ In addition it identifies specific difficulties that conflicts lawyers and consumer lawyers encounter in electronic commerce and proposes original approaches to balance the conflict of interest between consumers‎'‎ access to justice and business efficiency‎.‎ The European Union has played a leading role in this area of law and its initiatives are fully explored‎.‎ It pays particular attention to the most recent development in collective redress and alternative/online dispute resolution‎.‎ By adopting multiple research methods‎,‎ including a comparative study of the EU and US approach‎;‎ historical analysis of protective conflict of laws‎;‎ doctrinal analysis of legal provisions and economic analysis of law‎,‎ it provides the most comprehensive examination of frameworks in cross‎-border consumer contracts‎.‎