Every company relies on talent to succeed, but none so much as professional service firms. Within this rapidly expanding, trillion-dollar sector, people are more than “valuable assets”; they are the source of competitive advantage. Indeed, success is determined more by the people these firms pay than by the people who pay them. What separates the best professional firms from their less-successful competitors? And what lessons do their experiences hold for other talent-driven businesses? In this comprehensive book, respected academic Jay W. Lorsch and accomplished practitioner Thomas J. Tierney draw from rigorous research and decades of experience to provide a practical perspective on how to win in professional services. Their work is based on an analysis of industry leaders in fields as diverse as law, accounting, investment banking, advertising, information technology, executive search, and management consulting.