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وصف كتب مصر
In the fast changing business and financial markets, the role of operations
manager is crucially important to any organisation. As automated processes
increase and settlement cycles shorten, the demands on operations managers to
embrace change and to become cost effective contributors to the bottom line
This book follows on from Fundamentals of Global Operations Management, 2e
(0470026537) . Author David Loader explores the challenges of being a good
supervisor and manager in an environment of constant change, variable workloads
and pressure to deliver quality services cost-effectively. He covers the key
aspects of the role, which include managing risk, people and clients.